PoseSix

Help

Get set up and back to tracking.

Find setup steps and fixes for common problems. Still need help? Email support@posesix.com.

Requirements

  • An iPhone with Face ID running iOS 18 or later.
  • A PC running a recent version of Windows 10 or Windows 11.
  • Your iPhone and PC connected to the same home network.
  • A game that supports TrackIR or FreeTrack head tracking.

Pairing

  1. Open PoseSix on Windows.
  2. Open PoseSix on iPhone and scan the QR code shown on the PC.
  3. Place the iPhone where its front camera has a clear view of your face.
  4. Keep both apps open and wait for them to show Connected.
  5. Sit in your normal playing position, tap Recenter, then start your game.

If you see “Waiting for PC”

  • Make sure your iPhone and PC are connected to the same home network.
  • Turn off any VPN temporarily.
  • Avoid guest Wi-Fi, which often prevents devices from connecting to each other.
  • Make sure you allowed PoseSix through Windows Firewall when prompted.
  • Reopen the Windows app, then reopen the iPhone app.
  • If it still will not connect, pair again using a new QR code.

If either app says an update is required, update the named app before pairing again.

Tracking

  • Keep the iPhone stable, with the screen facing you.
  • Make sure nothing is covering the front camera.
  • Use even lighting and avoid a bright light directly behind you.
  • Recenter after moving the phone, chair, or monitor.
  • Start with the Default profile before changing the tracking settings.

Game support

  • Start PoseSix before opening your game. Some games look for head tracking only when they start.
  • Make sure both PoseSix apps show Connected, then restart the game.
  • Open the game’s settings and make sure TrackIR or head tracking is enabled.
  • Keep in mind that not every game supports head tracking.

Still need help?

Email support@posesix.com and tell us what went wrong and what you were doing when it happened. It also helps to include your iPhone model, Windows version, and the name of the game you were playing.

Support may ask you to collect more information from the Windows app. If so, open Settings → Diagnostics, select Collect logs, repeat the problem, and then stop the capture. Only send this report when support asks for it.